Privacy Policy

At Ongo Vettech, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.

Information We Collect

1.1 Personal Information: When you make a purchase, sign up for our newsletter, or create an account, we may collect personal information such as your name, email address, shipping address, and payment details.

1.2 Usage Data: We collect information about how you interact with our website, including pages visited, links clicked, and actions taken. This data is collected through cookies and similar technologies.

1.3 Google Analytics: We use Google Analytics to analyze website traffic and improve user experience. Google Analytics collects information such as your IP address, browser type, and pages visited. This information is aggregated and anonymized to protect individual privacy.

How We Use Your Information

2.1 Provide and Improve Services: We use your information to process orders, deliver products, send newsletters, and improve our website and services.

2.2 Communication: We may use your email address to send you order confirmations, shipping updates, newsletters, and promotional offers. You can opt out of these communications at any time.

2.3 Legal Obligations: We may disclose your information if required by law, court order, or government request.

Data Security

3.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

3.2 However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Services and Platforms

4.1 Squarespace: Our website is built and hosted on the Squarespace platform. Squarespace may collect and process personal information on our behalf. For more information, please refer to Squarespace's privacy policy.

4.2 We use third-party services, such as payment processors and shipping providers, to facilitate our e-commerce operations. These services have their own privacy policies, and we encourage you to review them.

4.3 Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites.

Your Rights

5.1 You have the right to access, update, and delete your personal information. Please contact us at [Your Contact Email] to exercise these rights.

5.2 You may opt out of receiving newsletters and promotional emails by following the unsubscribe instructions in the emails.

Changes to This Privacy Policy

6.1 We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

6.2 We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info at ongovettech.com.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.